Changed your Mind Return ?
- You have 7 days from the date of receipt to return a product to us for any reason whatsoever excluding specified items as per advertisement.
- This is in accordance with Section 44 of the ECT Act.
- Section 44 of the Electronic Communications and Transactions Act is only applicable if you are a natural person – ie/ a human being. You must also be the end user of the product. If you qualify as a consumer under the ECT Act, you may be entitled to cancel some electronic transactions within seven days, without reason or penalty.
- Returning the products is at your own expense. If we arrange a collection of the products from you, these costs will be deducted from the amount that will be refunded to you.
- We require all products to be returned in new, saleable condition with all packaging intact. Handling fees may apply if any of the conditions are not met.
- You will be refunded the purchase price of the goods within 7 days following receipt of your return (less any expenses/fees).
The following products cannot be returned in terms of the ECT Act:
Items which have been specially ordered for you, or where stated in the advertisement
Web Ship Return ?
- Something wrong with your shipment? We’ll refund you or replace the item that is either incorrect or doesn’t match up to the description on our website.
- There is no additional cost for this.
- Please get in touch via firstname.lastname@example.org within 24 hours following the day of receipt.